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What
do you have to offer?
Geocolor
offers you the best value for your bucks. There is no need to worry about
how your prints will look. We take care of all the necessary image corrections
to make your prints look their best and we only charge what is necessary
to keep us in business. Compare our prices to Mpix for example. The difference
may be slight with the smaller sizes but look at the larger sizes.
What
if I receive a print I don't like?
We
will reprint it once from the same file you originally sent. There is
no charge and you may keep the original. Our color technicians normally
do a good job but if you need a specific "look", be sure to
tell us in advance to avoid reprints. Please note that we cannot match
a print you already have from another lab. Read the terms of sale for
the details.
Our
refund policy.
Since
all work is corrected and inspected before shipping, it is unlikely you
will receive unusable prints. However we can't please everyone so if you
want a refund of your last order we will chargeback 50% of the invoice,
excluding the shipping, back to your credit card. You may keep the prints
and we will remove you from our customer list with our apologies. Read
the terms of sale for the complete details.
Our
color corrections.
All
files are individually corrected for density and color by our technicians.
We do not use software to automatically fix the files. If a file contains
a skintone, we will use it as a reference and try to make it warm and
lifelike. Any files without a fleshtone reference will be treated as a
commercial print. We look for subject elements such as pavement, foliage,
sky, wood etc and make them look natural. We have been printing for more
than 35 years with very few unsatisfied clients. We add our own proprietary
sharpening during printing. Please DO NOT add unsharp masking to your
files.
Do
you print without corrections?
Yes.
Be sure to tell us when you place your order. We have full color-management
capabilities. Our printer software automatically detects the embedded
ICC profile. We suggest embedding sRGB profiles because photographic paper
does not use the full gamut of Adobe 1993. All orders with prints made
"as is" are final without reprint or refund possibilities.
GeoPrints
vs. GeoPlus
Each
GeoPrint is corrected for density and color through our printer database.
In most cases the overall corrections are sufficient. There are some situations
which need a finer degree of control. With GeoPlus prints we use three
Photoshop tools; levels, curves and color balance, to achieve the optimum
color and density. Since the methods of control differ, any GeoPrint which
needs to be remade as a GeoPlus print will be charged normal price with
shipping added.
Why
do you charge for shipping?
Any lab offering
free shipping has to make up for it somehow...usually through higher prices.
We prefer to keep our shipping costs separate from our work. Priority
mail allows us to ship to PO boxes and includes order tracking. Our policy
of free shipping for orders greater than $25 is among the lowest in the
photofinishing business.
What
is your minimum order?
We have no minimum order. You may order only one print if you like. Don't
forget that shipping is $6.95 for orders less than $25!
File
configurations
You may send RGB or greyscale files as .tif, .jpg or .bmp, no bitmap files.
TIFF files may be LZW compressed. We expect files to be submitted with
a minimum resolution of 240ppi for the best results. Our Chromira printer
has a printing resolution of 425ppi. Wherever possible, files should be
sent cropped to the format you need at the print dimensions you want.
We do not offer remakes due to incorrect cropping.
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